Vodafone Complaints
Vodafone receives more complaints than most broadband providers.
What customers experience
Vodafone received 0 complaints in the Latest Quarter reporting period -- that is roughly 10.0 complaints per 100,000 customers, which is above the sector average of 6.7. If you have had a bad experience with Vodafone, you are not alone.
Total Complaints
0
In Latest Quarter
Rate (per 100,000 customers)
10.0 →
Sector Average
6.7
per 100,000 customers
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Fixed Broadband | 10 | Infinity% |
| Landline | 4 | Infinity% |
| Mobile (Pay Monthly) | 1 | Infinity% |
How does Vodafone compare?
Complaint rate per 100,000 customers
Bottom Line
Vodafone receives more complaints than most broadband providers, which is worth knowing if you are thinking about switching. Existing customers who have had problems should know that the data backs up their experience -- you are not being unreasonable. Consider using our complaint letter generator below.
About This Data
Data sourced from official UK regulators for the period Latest Quarter. Complaint rates are calculated per 100,000 customers. Ombudsman uphold rate from the Communications Ombudsman. Full methodology