Virgin Media Complaints

Virgin Media has an average complaint rate for the broadband providers sector.

3/5 — Average

Total Complaints

0

In Latest Quarter

Rate (per 100,000 customers)

8.0

Sector Average

6.7

per 100,000 customers

Complaints by Product

Product Complaints Share
Mobile (Pay Monthly) 8 Infinity%
Fixed Broadband 7 Infinity%
Pay TV 5 Infinity%
Landline 3 Infinity%

How does Virgin Media compare?

Virgin Media
8
BT
9
EE
10
Sky
6

Complaint rate per 100,000 customers

About This Data

Data sourced from official UK regulators for the period Latest Quarter. Complaint rates are calculated per 100,000 customers. Ombudsman uphold rate from the Communications Ombudsman. Full methodology