Sky Mobile Complaints

Sky Mobile performs better than most broadband providers for complaints.

2/5 — Good

What customers experience

Sky Mobile received 0 complaints in the Latest Quarter reporting period -- that is roughly 3.0 complaints per 100,000 customers, which is below the sector average of 6.7. Compared to other broadband providers, Sky Mobile receives fewer complaints per customer.

Total Complaints

0

In Latest Quarter

Rate (per 100,000 customers)

3.0

Sector Average

6.7

per 100,000 customers

Complaints by Product

Product Complaints Share
Mobile (Pay Monthly) 3 Infinity%

How does Sky Mobile compare?

Sky Mobile
3
O2
2
2

Complaint rate per 100,000 customers

Bottom Line

If you are considering Sky Mobile, their complaint record is reassuring. They perform better than most broadband providers and customers are less likely to need to escalate issues. That said, no company is perfect -- if something does go wrong, you have the right to complain.

About This Data

Data sourced from official UK regulators for the period Latest Quarter. Complaint rates are calculated per 100,000 customers. Ombudsman uphold rate from the Communications Ombudsman. Full methodology