Hargreaves Lansdown Complaints

Hargreaves Lansdown has an average complaint rate for the banks sector.

3/5 — Average

Total Complaints

13,126

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

1.6 →

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product ↕	Complaints ↕	Share
Investments	9,162	69.8%
Decumulation & pensions	3,964	30.2%

How does Hargreaves Lansdown compare?

Hargreaves Lansdown

1.65

HSBC

1.73

Danske Bank UK

1.55

Halifax

1.78

Countrywide Assured

1.49

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology