Danske Bank UK Complaints

Danske Bank UK has an average complaint rate for the banks sector.

3/5 — Average

What customers experience

Danske Bank UK received 2,952 complaints in the 2025-01-01 to 2025-06-30 reporting period -- that is roughly 1.6 complaints per 1,000 accounts, which is below the sector average of 7.4. Compared to other banks, Danske Bank UK receives fewer complaints per customer.

Total Complaints

2,952

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

1.6

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Banking and credit cards 2,753 93.3%
Home finance 153 5.2%
Insurance & pure protection 3 0.1%

How does Danske Bank UK compare?

Danske Bank UK
1.55

Complaint rate per 1,000 accounts

Bottom Line

Danske Bank UK sits in the middle of the pack for complaints. They are not the worst, but they are not the best either. If you are already a customer and things are working fine, there is no particular cause for concern. But if you are choosing a new provider, it is worth comparing them against lower-complaint alternatives.

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology