Trading 212 Complaints
Trading 212 has an average complaint rate for the banks sector.
What customers experience
Trading 212 received 3,469 complaints in the 2025-01-01 to 2025-06-30 reporting period -- that is roughly 1.1 complaints per 1,000 accounts, which is below the sector average of 7.4. Compared to other banks, Trading 212 receives fewer complaints per customer.
Total Complaints
3,469
In 2025-01-01 to 2025-06-30
Rate (per 1,000 accounts)
1.1 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Investments | 2,193 | 63.2% |
| Banking and credit cards | 1,276 | 36.8% |
How does Trading 212 compare?
Complaint rate per 1,000 accounts
Bottom Line
Trading 212 sits in the middle of the pack for complaints. They are not the worst, but they are not the best either. If you are already a customer and things are working fine, there is no particular cause for concern. But if you are choosing a new provider, it is worth comparing them against lower-complaint alternatives.
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology