QBE Insurance Complaints

QBE Insurance receives more complaints than most insurers.

4/5 — Poor

Total Complaints

1,917

In 2025-01-01 to 2025-06-30

Rate (per 1,000 policies)

4.9 →

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product ↕	Complaints ↕	Share
Insurance & pure protection	1,917	100.0%

How does QBE Insurance compare?

QBE Insurance

4.93

Casualty & General Insurance

5.04

Domestic & General

5.1

Direct Line

5.12

Vitality

5.13

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology