esure Complaints

esure receives more complaints than most insurers.

4/5 — Poor

Total Complaints

28,729

In 2025-01-01 to 2025-06-30

Rate (per 1,000 policies)

3.4

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product Complaints Share
Insurance & pure protection 28,729 100.0%

How does esure compare?

esure
3.35

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology