Hood Travel Complaints

Hood Travel receives more complaints than most insurers.

4/5 — Poor

What customers experience

Hood Travel received 1,377 complaints in the 2025-01-01 to 2025-06-30 reporting period -- that is roughly 3.4 complaints per 1,000 policies, which is below the sector average of 436.9. Compared to other insurers, Hood Travel receives fewer complaints per customer.

Total Complaints

1,377

In 2025-01-01 to 2025-06-30

Rate (per 1,000 policies)

3.4

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product Complaints Share
Insurance & pure protection 1,377 100.0%

How does Hood Travel compare?

Hood Travel
3.37
3.35

Complaint rate per 1,000 policies

Bottom Line

Hood Travel receives more complaints than most insurers, which is worth knowing if you are thinking about switching. Existing customers who have had problems should know that the data backs up their experience -- you are not being unreasonable. Consider using our complaint letter generator below.

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology