Domestic & General Complaints

Domestic & General receives more complaints than most insurers.

4/5 — Poor

Total Complaints

119,933

In 2024-10-01 to 2025-03-31

Rate (per 1,000 policies)

5.1

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product Complaints Share
Insurance & pure protection 119,933 100.0%

How does Domestic & General compare?

Domestic & General
5.1
5.13

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2024-10-01 to 2025-03-31. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology