Affinity Insurance Complaints

Affinity Insurance has an average complaint rate for the insurers sector.

3/5 — Average

Total Complaints

663

In 2025-01-01 to 2025-06-30

Rate (per 1,000 policies)

2.0 →

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product ↕	Complaints ↕	Share
Insurance & pure protection	663	100.0%

How does Affinity Insurance compare?

Affinity Insurance

1.98

LV=

2.01

I Go 4

1.86

MetLife

1.78

Fortegra

2.19

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology