Utility Warehouse Complaints
Utility Warehouse has one of the lowest complaint rates in the broadband providers sector.
What customers experience
Utility Warehouse received 0 complaints in the Latest Quarter reporting period -- that is roughly 1.0 complaints per 100,000 customers, which is below the sector average of 6.7. Compared to other broadband providers, Utility Warehouse receives fewer complaints per customer.
Total Complaints
0
In Latest Quarter
Rate (per 100,000 customers)
1.0 →
Sector Average
6.7
per 100,000 customers
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Landline | 1 | Infinity% |
How does Utility Warehouse compare?
Complaint rate per 100,000 customers
Bottom Line
If you are considering Utility Warehouse, their complaint record is reassuring. They perform better than most broadband providers and customers are less likely to need to escalate issues. That said, no company is perfect -- if something does go wrong, you have the right to complain.
About This Data
Data sourced from official UK regulators for the period Latest Quarter. Complaint rates are calculated per 100,000 customers. Ombudsman uphold rate from the Communications Ombudsman. Full methodology