Yorkshire Building Society Complaints
Yorkshire Building Society receives more complaints than most banks.
Total Complaints
5,693
In 2025-01-01 to 2025-06-30
Rate (per 1,000 accounts)
2.2 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Banking and credit cards | 4,522 | 79.4% |
| Home finance | 1,130 | 19.8% |
| Insurance & pure protection | 38 | 0.7% |
| Decumulation & pensions | 3 | 0.1% |
How does Yorkshire Building Society compare?
Yorkshire Building Society
Complaint rate per 1,000 accounts
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology