Tesco Bank Complaints
Tesco Bank receives more complaints than most banks.
What customers experience
Tesco Bank received 8,364 complaints in the 2024-09-01 to 2025-02-28 reporting period -- that is roughly 2.4 complaints per 1,000 accounts, which is below the sector average of 7.4. Compared to other banks, Tesco Bank receives fewer complaints per customer.
Total Complaints
8,364
In 2024-09-01 to 2025-02-28
Rate (per 1,000 accounts)
2.4 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Insurance & pure protection | 8,364 | 100.0% |
How does Tesco Bank compare?
Complaint rate per 1,000 accounts
Bottom Line
Tesco Bank receives more complaints than most banks, which is worth knowing if you are thinking about switching. Existing customers who have had problems should know that the data backs up their experience -- you are not being unreasonable. Consider using our complaint letter generator below.
About This Data
Data sourced from official UK regulators for the period 2024-09-01 to 2025-02-28. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology