Very/Littlewoods Complaints
Very/Littlewoods has one of the lowest complaint rates in the banks sector.
What customers experience
Very/Littlewoods received 26,100 complaints in the 2025-01-01 to 2025-06-30 reporting period -- that is roughly 0.0 complaints per 1,000 accounts, which is below the sector average of 7.4. Compared to other banks, Very/Littlewoods receives fewer complaints per customer.
Total Complaints
26,100
In 2025-01-01 to 2025-06-30
Rate (per 1,000 accounts)
0.0 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Insurance & pure protection | 750 | 2.9% |
How does Very/Littlewoods compare?
Complaint rate per 1,000 accounts
Bottom Line
If you are considering Very/Littlewoods, their complaint record is reassuring. They perform better than most banks and customers are less likely to need to escalate issues. That said, no company is perfect -- if something does go wrong, you have the right to complain.
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology