Opos Complaints
Opos has one of the lowest complaint rates in the banks sector.
What customers experience
Opos received 1,988 complaints in the 2024-04-01 to 2025-03-31 reporting period -- that is roughly 0.0 complaints per 1,000 accounts, which is below the sector average of 7.4. Compared to other banks, Opos receives fewer complaints per customer.
Total Complaints
1,988
In 2024-04-01 to 2025-03-31
Rate (per 1,000 accounts)
0.0 →
Sector Average
7.4
per 1,000 accounts
How does Opos compare?
Complaint rate per 1,000 accounts
Bottom Line
If you are considering Opos, their complaint record is reassuring. They perform better than most banks and customers are less likely to need to escalate issues. That said, no company is perfect -- if something does go wrong, you have the right to complain.
About This Data
Data sourced from official UK regulators for the period 2024-04-01 to 2025-03-31. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology