Mercedes-Benz Financial Services Complaints
Mercedes-Benz Financial Services has one of the lowest complaint rates in the banks sector.
What customers experience
Mercedes-Benz Financial Services received 105,140 complaints in the 2025-07-01 to 2025-12-31 reporting period -- that is roughly 0.0 complaints per 1,000 accounts, which is below the sector average of 8.1. Compared to other banks, Mercedes-Benz Financial Services receives fewer complaints per customer.
Total Complaints
105,140
In 2025-07-01 to 2025-12-31
Rate (per 1,000 accounts)
0.0 →
Sector Average
8.1
per 1,000 accounts
How does Mercedes-Benz Financial Services compare?
Complaint rate per 1,000 accounts
Bottom Line
If you are considering Mercedes-Benz Financial Services, their complaint record is reassuring. They perform better than most banks and customers are less likely to need to escalate issues. That said, no company is perfect -- if something does go wrong, you have the right to complain.
About This Data
Data sourced from official UK regulators for the period 2025-07-01 to 2025-12-31. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology