Funding Circle Complaints

Funding Circle has one of the lowest complaint rates in the banks sector.

1/5 — Excellent

What customers experience

Funding Circle received 1,099 complaints in the 2025-01-01 to 2025-06-30 reporting period -- that is roughly 0.0 complaints per 1,000 accounts, which is below the sector average of 7.4. Compared to other banks, Funding Circle receives fewer complaints per customer.

Total Complaints

1,099

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

0.0

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Investments 33 3.0%

How does Funding Circle compare?

Funding Circle
0

Complaint rate per 1,000 accounts

Bottom Line

If you are considering Funding Circle, their complaint record is reassuring. They perform better than most banks and customers are less likely to need to escalate issues. That said, no company is perfect -- if something does go wrong, you have the right to complain.

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology