Equiniti Complaints

Equiniti has an average complaint rate for the banks sector.

3/5 — Average

Total Complaints

4,612

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

1.0

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Investments 4,561 98.9%
Decumulation & pensions 51 1.1%

How does Equiniti compare?

Equiniti
1.03

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology