M&G Investments Complaints
M&G Investments has an average complaint rate for the banks sector.
What customers experience
M&G Investments received 1,567 complaints in the 2025-07-01 to 2025-12-31 reporting period -- that is roughly 1.2 complaints per 1,000 accounts, which is below the sector average of 8.1. Compared to other banks, M&G Investments receives fewer complaints per customer.
Total Complaints
1,567
In 2025-07-01 to 2025-12-31
Rate (per 1,000 accounts)
1.2 →
Sector Average
8.1
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Investments | 1,567 | 100.0% |
How does M&G Investments compare?
Complaint rate per 1,000 accounts
Bottom Line
M&G Investments sits in the middle of the pack for complaints. They are not the worst, but they are not the best either. If you are already a customer and things are working fine, there is no particular cause for concern. But if you are choosing a new provider, it is worth comparing them against lower-complaint alternatives.
About This Data
Data sourced from official UK regulators for the period 2025-07-01 to 2025-12-31. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology