Cynergy Bank Complaints

Cynergy Bank is among the worst-performing banks for complaints.

5/5 — Terrible

Total Complaints

1,818

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

5.3

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Banking and credit cards 1,813 99.7%
Home finance 5 0.3%

How does Cynergy Bank compare?

Cynergy Bank
5.33
5.44
4.9

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology