CA Auto Finance Complaints
CA Auto Finance has one of the lowest complaint rates in the banks sector.
What customers experience
CA Auto Finance received 41,577 complaints in the 2025-01-01 to 2025-06-30 reporting period -- that is roughly 0.0 complaints per 1,000 accounts, which is below the sector average of 7.4. Compared to other banks, CA Auto Finance receives fewer complaints per customer.
Total Complaints
41,577
In 2025-01-01 to 2025-06-30
Rate (per 1,000 accounts)
0.0 →
Sector Average
7.4
per 1,000 accounts
How does CA Auto Finance compare?
Complaint rate per 1,000 accounts
Bottom Line
If you are considering CA Auto Finance, their complaint record is reassuring. They perform better than most banks and customers are less likely to need to escalate issues. That said, no company is perfect -- if something does go wrong, you have the right to complain.
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology