ALD Automotive Complaints

ALD Automotive has one of the lowest complaint rates in the banks sector.

1/5 — Excellent

What customers experience

ALD Automotive received 4,881 complaints in the 2025-01-01 to 2025-06-30 reporting period -- that is roughly 0.0 complaints per 1,000 accounts, which is below the sector average of 7.4. Compared to other banks, ALD Automotive receives fewer complaints per customer.

Total Complaints

4,881

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

0.0 →

Sector Average

7.4

per 1,000 accounts

How does ALD Automotive compare?

ALD Automotive
0
Cabot Financial
0
Close Brothers
0
Experian
0
Family Investments
0

Complaint rate per 1,000 accounts

Bottom Line

If you are considering ALD Automotive, their complaint record is reassuring. They perform better than most banks and customers are less likely to need to escalate issues. That said, no company is perfect -- if something does go wrong, you have the right to complain.

Write a complaint letter → Read the banks complaints guide →

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology