Simply Business Complaints

Simply Business performs better than most insurers for complaints.

2/5 — Good

Total Complaints

2,461

In 2025-01-01 to 2025-06-30

Rate (per 1,000 policies)

1.8 →

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product ↕	Complaints ↕	Share
Insurance & pure protection	2,402	97.6%

How does Simply Business compare?

Simply Business

1.75

Adrian Flux

1.72

MetLife

1.78

Qmetric

1.72

I Go 4

1.86

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology