Scottish Widows Complaints
Scottish Widows has an average complaint rate for the insurers sector.
Total Complaints
23,752
In 2025-01-01 to 2025-06-30
Rate (per 1,000 policies)
3.1 →
Sector Average
436.9
per 1,000 policies
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Decumulation & pensions | 15,597 | 65.7% |
| Investments | 5,257 | 22.1% |
| Insurance & pure protection | 2,898 | 12.2% |
How does Scottish Widows compare?
Scottish Widows
Complaint rate per 1,000 policies
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology