Rothesay Life Complaints

Rothesay Life performs better than most insurers for complaints.

2/5 — Good

Total Complaints

1,451

In 2025-01-01 to 2025-06-30

Rate (per 1,000 policies)

1.4

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product Complaints Share
Decumulation & pensions 1,451 100.0%

How does Rothesay Life compare?

Rothesay Life
1.38
1.25

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology