ReAssure Complaints

ReAssure receives more complaints than most insurers.

4/5 — Poor

Total Complaints

10,785

In 2025-01-01 to 2025-06-30

Rate (per 1,000 policies)

3.7

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product Complaints Share
Decumulation & pensions 7,659 71.0%
Insurance & pure protection 1,843 17.1%
Investments 1,280 11.9%
Home finance 3 0.0%

How does ReAssure compare?

ReAssure
3.68
3.35

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology