NFU Mutual Complaints
NFU Mutual has an average complaint rate for the insurers sector.
Total Complaints
10,882
In 2025-01-01 to 2025-06-30
Rate (per 1,000 policies)
2.9 →
Sector Average
436.9
per 1,000 policies
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Insurance & pure protection | 10,563 | 97.1% |
| Decumulation & pensions | 207 | 1.9% |
| Investments | 112 | 1.0% |
How does NFU Mutual compare?
NFU Mutual
Complaint rate per 1,000 policies
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology