Legal & General Complaints
Legal & General has one of the lowest complaint rates in the insurers sector.
Total Complaints
8,826
In 2025-01-01 to 2025-06-30
Rate (per 1,000 policies)
0.8 →
Sector Average
436.9
per 1,000 policies
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Insurance & pure protection | 6,170 | 69.9% |
| Decumulation & pensions | 2,656 | 30.1% |
How does Legal & General compare?
Legal & General
Complaint rate per 1,000 policies
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology