Call Assist Complaints

Call Assist has an average complaint rate for the insurers sector.

3/5 — Average

Total Complaints

1,409

In 2024-11-01 to 2025-04-30

Rate (per 1,000 policies)

3.3 →

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product ↕	Complaints ↕	Share
Insurance & pure protection	1,409	100.0%

How does Call Assist compare?

Call Assist

3.29

Somerset Bridge Insurance

3.3

esure

3.35

Avantia Insurance

3.36

Hood Travel

3.37

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2024-11-01 to 2025-04-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology