AXA Health Complaints

AXA Health is among the worst-performing insurers for complaints.

5/5 — Terrible

Total Complaints

43,477

In 2025-01-01 to 2025-06-30

Rate (per 1,000 policies)

13.6 →

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product ↕	Complaints ↕	Share
Insurance & pure protection	43,477	100.0%

How does AXA Health compare?

AXA Health

13.62

Action 365

13.95

ManyPets

16.36

Bupa

9.1

Starr Insurance

7.83

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology