Animal Friends Insurance Complaints

Animal Friends Insurance is among the worst-performing insurers for complaints.

5/5 — Terrible

Total Complaints

5,675

In 2025-01-01 to 2025-06-30

Rate (per 1,000 policies)

19.7

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product Complaints Share
Insurance & pure protection 5,675 100.0%

How does Animal Friends Insurance compare?

Animal Friends Insurance
19.68
16.36
13.95
13.62

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology