AA Insurance Complaints

AA Insurance receives more complaints than most insurers.

4/5 — Poor

Total Complaints

13,840

In 2024-08-01 to 2025-01-31

Rate (per 1,000 policies)

4.2

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product Complaints Share
Insurance & pure protection 13,076 94.5%

How does AA Insurance compare?

AA Insurance
4.16
4.14
4.02

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2024-08-01 to 2025-01-31. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology