E.ON Complaints
E.ON has an average complaint rate for the energy suppliers sector.
Total Complaints
24,000
In 2024-H2
Rate (per 100,000 customers)
162.0 ↓
Ombudsman Uphold Rate
29%
of disputes found in customer's favour
Sector Average
181.9
per 100,000 customers
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Electricity supply | 11,000 | 45.8% |
| Gas supply | 8,000 | 33.3% |
| Billing | 3,500 | 14.6% |
| Smart meters | 1,500 | 6.3% |
Complaint Rate Trend
How does E.ON compare?
E.ON
Complaint rate per 100,000 customers
About This Data
Data sourced from official UK regulators for the period 2024-H2. Complaint rates are calculated per 100,000 customers. Ombudsman uphold rate from the Energy Ombudsman. Full methodology