US Bank Complaints

US Bank is among the worst-performing banks for complaints.

5/5 — Terrible

Total Complaints

3,427

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

20.3

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Banking and credit cards 3,418 99.7%

How does US Bank compare?

US Bank
20.32
20.01
22.84

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology