Topaz Finance Complaints

Topaz Finance is among the worst-performing banks for complaints.

5/5 — Terrible

Total Complaints

4,546

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

19.8 →

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product ↕	Complaints ↕	Share
Home finance	4,510	99.2%

How does Topaz Finance compare?

Topaz Finance

19.83

Quilter

20.01

US Bank

20.32

L&C Mortgages

18.35

Santander

16.84

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology