The Mortgage Works Complaints

The Mortgage Works is among the worst-performing banks for complaints.

5/5 — Terrible

Total Complaints

3,100

In 2024-10-01 to 2025-03-31

Rate (per 1,000 accounts)

5.1

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Home finance 3,100 100.0%

How does The Mortgage Works compare?

The Mortgage Works
5.07
4.9
5.44

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2024-10-01 to 2025-03-31. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology