Skipton Building Society Complaints
Skipton Building Society receives more complaints than most banks.
Total Complaints
10,204
In 2025-01-01 to 2025-06-30
Rate (per 1,000 accounts)
3.3 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Banking and credit cards | 8,695 | 85.2% |
| Home finance | 1,204 | 11.8% |
| Investments | 197 | 1.9% |
| Decumulation & pensions | 97 | 1.0% |
| Insurance & pure protection | 11 | 0.1% |
How does Skipton Building Society compare?
Skipton Building Society
Complaint rate per 1,000 accounts
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology