Principality Building Society Complaints
Principality Building Society receives more complaints than most banks.
Total Complaints
2,423
In 2025-01-01 to 2025-06-30
Rate (per 1,000 accounts)
2.0 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Banking and credit cards | 1,649 | 68.1% |
| Home finance | 770 | 31.8% |
| Insurance & pure protection | 4 | 0.2% |
How does Principality Building Society compare?
Principality Building Society
Complaint rate per 1,000 accounts
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology