Paragon Bank Complaints

Paragon Bank has an average complaint rate for the banks sector.

3/5 — Average

Total Complaints

7,040

In 2024-10-01 to 2025-03-31

Rate (per 1,000 accounts)

1.9

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Banking and credit cards 1,327 18.8%
Home finance 479 6.8%
Insurance & pure protection 5 0.1%

How does Paragon Bank compare?

Paragon Bank
1.87
1.78
1.98

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2024-10-01 to 2025-03-31. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology