James Hay Complaints
James Hay is among the worst-performing banks for complaints.
Total Complaints
2,194
In 2025-01-01 to 2025-06-30
Rate (per 1,000 accounts)
282.1 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Decumulation & pensions | 2,194 | 100.0% |
How does James Hay compare?
James Hay
Complaint rate per 1,000 accounts
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology