Ikano Bank Complaints

Ikano Bank receives more complaints than most banks.

4/5 — Poor

Total Complaints

3,738

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

4.3

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Banking and credit cards 2,553 68.3%

How does Ikano Bank compare?

Ikano Bank
4.33
4.06

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology