Halifax Complaints
Halifax has an average complaint rate for the banks sector.
Total Complaints
2,839
In 2025-01-01 to 2025-06-30
Rate (per 1,000 accounts)
1.8 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Investments | 2,775 | 97.7% |
| Decumulation & pensions | 64 | 2.3% |
How does Halifax compare?
Halifax
Complaint rate per 1,000 accounts
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology