Creation Finance Complaints

Creation Finance receives more complaints than most banks.

4/5 — Poor

Total Complaints

24,233

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

4.0

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Banking and credit cards 13,943 57.5%

How does Creation Finance compare?

Creation Finance
4
4.06

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology