Coventry Building Society Complaints

Coventry Building Society has an average complaint rate for the banks sector.

3/5 — Average

Total Complaints

8,888

In 2025-01-01 to 2025-06-30

Rate (per 1,000 accounts)

1.5

Sector Average

7.4

per 1,000 accounts

Complaints by Product

Product Complaints Share
Banking and credit cards 7,578 85.3%
Home finance 1,302 14.6%
Insurance & pure protection 5 0.1%

How does Coventry Building Society compare?

Coventry Building Society
1.48
1.44
1.44

Complaint rate per 1,000 accounts

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology