Connells Complaints
Connells is among the worst-performing banks for complaints.
Total Complaints
1,058
In 2025-01-01 to 2025-06-30
Rate (per 1,000 accounts)
9.8 →
Sector Average
7.4
per 1,000 accounts
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Home finance | 833 | 78.7% |
| Insurance & pure protection | 225 | 21.3% |
How does Connells compare?
Connells
Complaint rate per 1,000 accounts
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 accounts. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology