Saga Insurance Complaints

Saga Insurance is among the worst-performing insurers for complaints.

5/5 — Terrible

Total Complaints

16,774

In 2024-08-01 to 2025-01-31

Rate (per 1,000 policies)

6.4

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product Complaints Share
Insurance & pure protection 16,774 100.0%

How does Saga Insurance compare?

Saga Insurance
6.37
6.08
5.65

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2024-08-01 to 2025-01-31. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology