NHBC Complaints
NHBC has one of the lowest complaint rates in the insurers sector.
Total Complaints
1,384
In 2024-10-01 to 2025-03-31
Rate (per 1,000 policies)
0.5 →
Sector Average
436.9
per 1,000 policies
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Insurance & pure protection | 1,384 | 100.0% |
How does NHBC compare?
NHBC
Complaint rate per 1,000 policies
About This Data
Data sourced from official UK regulators for the period 2024-10-01 to 2025-03-31. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology