Lloyd's of London Complaints

Lloyd's of London has one of the lowest complaint rates in the insurers sector.

1/5 — Excellent

Total Complaints

9,830

In 2025-01-01 to 2025-06-30

Rate (per 1,000 policies)

0.6

Sector Average

436.9

per 1,000 policies

Complaints by Product

Product Complaints Share
Insurance & pure protection 9,830 100.0%

How does Lloyd's of London compare?

Lloyd's of London
0.61
0.65
0.55

Complaint rate per 1,000 policies

About This Data

Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology