Canada Life Complaints
Canada Life has one of the lowest complaint rates in the insurers sector.
Total Complaints
1,147
In 2025-01-01 to 2025-06-30
Rate (per 1,000 policies)
0.7 →
Sector Average
436.9
per 1,000 policies
Complaints by Product
| Product ↕ | Complaints ↕ | Share |
|---|---|---|
| Decumulation & pensions | 669 | 58.3% |
| Insurance & pure protection | 396 | 34.5% |
| Investments | 82 | 7.1% |
How does Canada Life compare?
Canada Life
Complaint rate per 1,000 policies
About This Data
Data sourced from official UK regulators for the period 2025-01-01 to 2025-06-30. Complaint rates are calculated per 1,000 policies. Ombudsman uphold rate from the Financial Ombudsman Service. Full methodology